Factory Liquidators · Website Terms

Terms of Use

The conditions governing access to our website, the information you submit, and your use of our online services.

1. Scope and Acceptance

These Terms of Use apply to factoryliquidators.com and the online services provided through it by Factory Liquidators (“we,” “us,” or “our”). They govern website use and do not replace a separate agreement governing a particular transaction or service.

Where a feature requires you to accept these terms, you must do so before using that feature. If you do not agree, do not create an account or submit information through that feature. Contact us directly if you need clarification.

2. Business Use and Authority

Our services are intended for lawful business and wholesale trade. You must have the legal capacity to enter into an agreement. If you act for a company or another person, you must have authority to provide information and make commitments on their behalf.

Information you provide must be accurate to the best of your knowledge. Identify estimates, unverified statements, and material limitations clearly, and inform us when relevant information changes.

3. Enquiries and Commercial Commitments

Website content, product descriptions, indicative prices, buying requirements, and expressions of interest are provided to support discussions. Unless expressly stated in an applicable agreement, they do not constitute a binding offer, acceptance, inventory reservation, credit approval, or guarantee of availability.

Submitting a form, creating an account, or receiving an acknowledgement does not by itself create an order, appoint us as your agent, or establish an entitlement to payment or commission.

A binding transaction requires agreement on its material terms by parties with appropriate authority. Those terms may address product specifications, condition, quantity, price, inspection, payment, freight, delivery, taxes, duties, risk, title, and any applicable warranties or remedies. Agreements may be concluded electronically where permitted by law.

If these website terms conflict with an agreement governing a specific transaction, that agreement takes precedence for that transaction.

4. Listings and Due Diligence

Inventory, pricing, specifications, and availability may change. Some information comes from suppliers, buyers, or other third parties and may not have been independently verified.

Before committing to a transaction, confirm the information material to your decision, including the identity and authority of the counterparty, ownership, product condition, suitability, regulatory requirements, delivery arrangements, and payment instructions. Any inspection or verification we undertake must be defined in the applicable agreement.

Website content does not guarantee a successful match, transaction, resale value, margin, or profit. Product warranties and transaction remedies are governed by the applicable agreement and law.

5. Accounts and Access Security

Keep your account credentials and private access links secure. Do not share them with unauthorized persons or access another person’s account without permission.

Notify us promptly if you suspect unauthorized access or misuse. You are responsible for activity you authorize through your account; responsibility for unauthorized activity depends on the circumstances and applicable law.

6. Information and Materials You Submit

You retain ownership of materials you submit. You must have the necessary rights and permissions to provide them, including any photographs, documents, product information, and personal information concerning other people.

By submitting materials, you grant us a non-exclusive permission to store, reproduce, organize, and process them as reasonably necessary to respond to your enquiry and provide the services you request. This includes using service providers and sharing relevant information with potential counterparties where appropriate to your request and consistent with our Privacy Policy.

This permission does not transfer ownership of your materials or grant unrestricted permission to use them in public advertising. Separate confidentiality agreements, where entered into, govern their stated subject matter.

Identify confidentiality restrictions before submitting sensitive business material. Do not upload passwords, complete payment-card details, or unrelated sensitive personal information. A submission alone does not establish a separate nondisclosure agreement.

7. Optional AI-Assisted Processing

Where available, optional AI-assisted features may help extract or organize information from material you provide. Choosing such a feature may send the source material to an external AI service provider, as explained in our Privacy Policy and the relevant submission notice. If AI processing is unavailable, you can continue without AI. You can also contact our team directly.

AI-generated information can be incomplete or incorrect. Review and correct it before submission or reliance. An AI-generated description, classification, or response is not independent verification, professional advice, or acceptance of a transaction.

8. Acceptable Use

You must not use the website to:

• Submit fraudulent, misleading, or unlawfully obtained information.
• Offer stolen goods or goods whose sale would violate applicable law.
• Infringe intellectual property, privacy, or other legal rights.
• Upload malicious software or attempt unauthorized access.
• Bypass access restrictions or interfere with website security.
• Overload the service or collect private information without authorization.
• Impersonate another person or misrepresent your business authority.

9. Intellectual Property

Website branding, design, text, and other content belong to us or their respective licensors, except for materials owned by users or third parties. You may view and use website information for legitimate business enquiries. Any further reproduction or use must be authorized by the rights holder or permitted by law.

References to third-party brands do not by themselves imply endorsement, affiliation, or authorization.

10. External Services and Links

Links to external websites are provided for convenience. Those websites and independently operated services have their own terms and privacy practices. Review them before use. Linking to a service does not guarantee its accuracy, availability, security, or performance.

11. Website Availability and Information

We may maintain, modify, or discontinue website features. Access may be interrupted by maintenance, technical failures, security incidents, or circumstances beyond our reasonable control.

To the extent permitted by law, the website and its general informational content are provided on an “as available” basis without a promise of uninterrupted operation, error-free content, or suitability for a particular purpose. This provision does not replace an express commitment in a separate agreement or limit an obligation that cannot lawfully be excluded.

12. Limits on Website Liability

To the extent permitted by applicable law, we are not liable for indirect or consequential losses arising from website use, including lost anticipated profits, business opportunities, or savings. This exclusion concerns website use; liability for a purchase, sale, or other commercial service is governed by the applicable agreement and law.

Nothing in these terms excludes or limits liability for fraud, wilful misconduct, or any liability or remedy that applicable law does not permit us to exclude or limit.

13. Restricting or Ending Access

We may restrict or suspend access where reasonably necessary to address a security risk, suspected unlawful conduct, or a material breach of these terms. Where appropriate, we may request clarification or correction before restoring access.

Restricting website access does not automatically cancel a separate transaction agreement or remove rights and obligations that already exist. Privacy requests may still be sent to our contact address.

14. Privacy

Our Privacy Policy explains how we handle personal information, including account details, submissions, service providers, optional AI processing, and privacy requests. Acceptance of these terms is not blanket consent to unrelated uses of personal information.

15. Changes to These Terms

We may update these terms as our website and services develop. Changes apply prospectively and do not amend an existing transaction agreement without the agreement required by that contract and law. Where renewed acceptance or notice is required, we will seek it before applying the relevant change.

16. General Provisions

If a provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law. A delay in exercising a right does not by itself waive that right. These terms do not remove mandatory protections or remedies available under applicable law.